People will always check in, but more often
than ever they’re also checking out.
They check out the decor, the vibe and the differences that make one hotel stand apart from another.
For guests, that means innovative amenities
and facilities that maximize their enjoyment.
For owners, it means the same...but with
an eye on boosting the bottom line.
Davidson’s history gives us rock-solid footing.
A bold new vision lets us reach for the stars.
And the ability to combine them puts us in a
space where today’s guests live, but no
hotel management company currently does.
This is Pivot...
Performance from a new perspective.
Senior Vice President
A part of Pivot Hotels & Resorts since it was founded in 2015, Albert Smith brings nearly two decades of experience to the company from his previous assignments with Viceroy Hotel Group, Kimpton Hotels & Restaurants, SLS Las Vegas, SBE Entertainment and, most recently, Davidson Hotels & Resorts. His knowledge, leadership, and insight into the boutique, lifestyle and luxury segments are invaluable to Pivot as it reshapes the hospitality industry.
We will endeavor to provide clients with unique perspectives and insights, new sources of revenue, and honest and forthright relationships based on respect.
We will become the rabbit that others in the industry are left to chase, serve each owner’s interest as if it is our own and change the face of the hospitality industry, one property at a time.
We will set our foundation atop the rock that Davidson Hotels and Resorts has built. And then we will use our energy and passion to help both the storied company from which we were founded and the new enterprise that we now begin to reach heights never thought possible.
Pivot will attack conventional problems
using unconventional solutions.
Pivot will understand that no two owners,
projects or markets are alike.
Pivot will become the answer for all
those seeking a partner with
which to own the future.
Pivot will value every person, and
examine every point of view.
Pivot will set its sights on success,
and then settle for nothing less.
A genuine desire to delve into and learn about every project, every day.
The drive that turns obstacles into opportunities, and challenges into successes.
An artistic eye that sees every wall as a canvas awaiting a masterpiece.
The will to make that which does not exist and do that which has not been done.
A nimble, agile company and culture able to move at the speed of modern business.
Vice President of Operations
Caroline joined Pivot Hotels & Resorts in April 2016 as Vice President of Operations. Caroline oversees and supports all Pivot hotels propelling their service and operational excellence within the division. Caroline has over 10 years of a unique combination of operations experience in high profile lifestyle hotels and upscale dining environments. Prior to joining Pivot, Caroline served in senior management roles for Palm Restaurant Group, Disney, Viceroy Hotel Group, Kimpton, sbe Hotels & Restaurants, and most recently, Commune Hotels & Resorts.
Vice President of Sales, Marketing, & Revenue Management
Patricia joined Pivot Hotels & Resorts in 2015 as Vice President of Sales, Marketing and Revenue Management. In this role, she is responsible for hotel sales, on and offline marketing, and revenue management efforts across Pivot’s ever-growing portfolio. With over 20 years of hospitality leadership experience, Patricia has worked closely and strategically with a range of stakeholders. Prior to her time with Pivot, Patricia served in senior leadership roles in Viceroy Hotel Group and SBE Entertainment in addition to starting The Strategy Foundry, her own management company.
Corporate Director of Integrated Marketing
From an early career as a designer and art director capable of building and maintaining multiple websites and print publications, Bahram burst into the hospitality industry in 2010 as the manager of marketing technology for the Irvine Company’s resort, retail, office and community operations. Following a stop as a Senior Manager of Digital Marketing at Transamerica, Pivot convinced Bahram to bring his considerable talents, as well as his experience managing digital channels for best-in-class properties like The Resort at Pelican Hill, to bear in order to create an optimal user experience for every person who will interact with the Pivot brand.
Corporate Director of Revenue Management
*** bio coming soon ***
Human Resources Director
Holly joined Pivot Hotels & Resorts in December 2016 as Corporate Director of People & Culture. In this role, she leads the HR effort for all Pivot hotels and provides a strong cultural bridge between both the Pivot and Davidson platforms, fostering greater collaboration, crossover, and best practices amongst both teams. With more than 15 years of hospitality experience, Holly is a great business partner and cultural leader. Holly’s career began in operations and led to People & Culture for Kimpton Hotels & Restaurants where she eventually oversaw the D.C. region and their Southern California portfolio. Holly joined Pivot from sbe, where she served as Area Director of Human Resources.
Values represent who we are. But, they also serve as an inspiration for how we live, work and play together, and how we collaborate and operate with our trusted partners. We will always strive to be:
· Valley River Inn
· West End Hotel
(Curio Collection by Hilton - Opening 2018)
· Hotel Colonnade Coral Gables
(Tribute Collection – Converting 2016)
· Hilton Key Largo Resort
(Curio Collection by Hilton – Converting 2017)
Key Largo, FL
· Hotel 1060 Wrigleyville
(Tribute Collection - Opening 2018)
· Hotel Zephyr Fisherman’s Wharf
San Francisco, CA
· The Don CeSar
St. Petersburg Beach, FL
· Beach House Suites
St. Petersburg Beach, FL
· Hotel Viking Newport
· The Fontaine – A Kansas City Hotel
Kansas City, MO